Domain Registration Services FAQ

What domains can be registered through your new Domain Name Registration service?
We will be able to assist with the registration of .com/, .net, and .org domain names up to 67 characters in length. The 67 characters includes the dot and extension (1-63 Character + the .com). (.edu domains require proof of being a four(+) year degree granting college and can only be registered directly through Network Solutions.) We are not able to assist with the registration of non-U.S. domains at this time; however, we anticipate offering registration of International domain names in the future.

What is the fee for the new domain registration service?
Each domain name is $10 per year. You have the option to register domain names between 1 and 10 years in length.

What is the Domain Registration Agreement?
The Domain Registration Agreement covers the terms and conditions associated with our registration of domain names. You must agree to the terms and conditions of this Agreement before we will register domain names for you or your customers. Likewise, your customers must agree to this same Agreement. It is your responsibility to inform your clients of this Agreement prior to requesting that a domain name be registered on their behalf.

You will need to return a signed copy of the Domain Name Registration Agreement before we will submit any domain names for registration. This agreement can also be found in the Customer Information Interface in the Reseller Backroom. Domain names that are received prior to us receiving a signed copy of the Domain Name Registration Agreement will simply be placed on hold until the Agreement is received.

How will I be billed for new domain registrations?
Just like the other services you receive from us, you (the Reseller) will be billed directly for ALL domain names registered through us. This makes it your responsibility to collect prompt payment from your clients for the domains they request to be registered with us. You will be billed according to the existing billing terms and pricing. We will not contact nor bill your clients for the domain names you request that we register.

Who should be listed as the domain contacts?
You will be able to specify any Administrative, Billing, or Technical Contact information for the domains you register; however, regardless of the Billing Contact submitted, you will be contacted and billed directly for all new domain names and renewal of domain names.

We recommend you list the domain owner (likely your client) as the Organization and Administrative Contact, yourself (the Reseller) as the Billing Contact, and either the domain owner (your client) or yourself (the Reseller) as the Technical Contact.

How can I register a domain name on behalf of my client, but not get involved in the billing and renewal of the domain?
Currently, we do not have a process that will accommodate this. If you do not want to be directly involved in billing for the domain names of your clients, select an Accredited Registrar of your choice.

Can I still use your Domain Registration Service if I am doing my own DNS?
Yes, you may select to use your own nameservers, and hence do your own DNS by using either our New Server Wizard or our Domain Name Wizard for domain registration only.

Will the domains I register through your online Order Submission Wizards use my Virtual Name Server information?
Yes, if you currently have an Virtual Name Server we will register all new domain names you request for registration with your appropriate Virtual Name Server information by default. This again is true for domain names you register using the New Server Wizard, the Domain Name Wizard for adding an additional domain name to an existing Virtual Server, or the Domain Name Wizard for domain name registration only.

How do I modify the information associated with a domain name?
You can now modify your contact or Name Server (Whois) information for Domain Names registered through us using the Domain Manager Interface. This online tool makes real-time modifications to domain name information a reality.

How do I transfer domain names from another registrar such as Network Solution to you?
This is not being offered as a service at this time. Currently we recommend all renewals of domain names be made through the registrar you registered the domain name with originally.

Who is Internet Names WorldWide, a division of Melbourne IT (MIT) and what is their relation to you and to Verio?
We will be registering domain names through a special partnership Verio has established with Internet Names WorldWide, a division of Melbourne IT, an official registrar accredited by the Internet Corporation for Assigned Names and Numbers (ICANN). Additional details about this relationship can be found in the Verio NewsRoom.